How do NHS Claims work?

Once you’ve contacted us, we will explain the various options available to you to pursue your claim.

For more straightforward claims of a lower value, the NHS redress scheme is a potential option. This covers liabilities relating to personal injury or loss arising out of a breach of duty of care, those in relation to the diagnosis of an illness, or the care or treatment of any patient and arising as a result of any act or omission by a healthcare professional.

Possible outcomes from the NHS redress scheme include financial compensation, the giving of explanations and, in some instances, contracts for future remedial care.

It is also possible to seek redress through the NHS complaints procedure.

For more serious cases which attract higher levels of compensation following personal injury, your solicitor will have to acquire your medical records and obtain a medical expert’s opinion on your case. Once they have all the relevant information in support of your case, the details of your claim will be sent to the relevant NHS body. If the claim cannot be settled, Court action may have to be commenced.

In order for the courts to assess the validity of the claim, they will investigate the standard of care provided to you.

The standard of care expected from medical staff under UK law is that of an ordinary, competent medical practitioner with that skill. Your solicitor will see if there has been a breach of the duty of care by assessing whether they acted in accordance with the proper practice accepted by a body of medical opinion. If they didn’t, you may be eligible for compensation.