Common types of restaurant accidents

There are a number of different kinds of accidents that might occur in a restaurant, including:

• Slip, trips or falls
• Soft tissue damage caused by kitchen utensils, sharp objects, or broken glass
• Food allergy or food poisoning
• Falls from height such as falling downstairs or from ladders
• Burns from hot plates/food or from working with dangerous kitchen equipment without having received adequate training.

What you should do if you have been in an accident at Frankie & Benny's

Speak to witnesses

Whether it is another customer or one of the restaurant's staff, collect their details as you can ask them to come forward and provide a witnesses' statement. This can further strengthen your case and most witnesses will comply as they realise speaking out can help prevent similar accidents in the future.

Report the accident

In all restaurants, there should be an accident report book. Make sure that the accident has been recorded in the book in a way you are happy with. You will need to ask to see the accident report and you should check the accident circumstances have been described accurately. You do not need to sign the entry immediately and you can wait until you feel better to sign this or you can refuse and note your refusal to do so if you believe the report is inaccurate.

Take Photographs

Photographs can be used as evidence for any accidents or injuries. For example, If you have a food allergy and you order something containing the food you are allergic to, with no warning in the menu, then take a photo of the menu as evidence.

Seek medical assistance

Whether it is immediate or after a few weeks, you should always seek medical treatment if required. Symptoms of an injury can show days or weeks after the incident so ensure you take the right protocols when tending to any injuries.

KEEP A RECORD

You should record your own account of the accident in a journal. Furthermore, you should continue to record any feelings or thoughts that you have regarding the accident or your pain levels going forward. These records should include any developing symptoms or pain levels that relate to your accident-caused injuries. This can help to clarify the extent of your pain and suffering, which can ensure that you get the right amount of compensation. Financial loss should also be recorded including things such as loss of income and medical bills.

CONTACT FIRST PERSONAL INJURY

Then all that is left to do is get in touch with us and let us help you start your claim.

Amount of compensation in claims against Frankie & Benny's

All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at two distinct factors – general damages and special damages.