Common types of restaurant accidents

There are a number of different kinds of accidents that might occur in a restaurant, including:

• Fall, slips, and trips
• Food poisoning or food allergy
• Kitchen utensils, sharp objects or smashed glass causing deep cuts
• Falling from heights such as downstairs or from ladders
• Exposed electrical wiring causing electrical shocks

How does the claims process work?

At First Personal Injury, once we have carried out an initial consultation, we will take care of the paperwork required to get your case underway.

A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will also be included.

A letter will then be sent to the defendant, providing details of the accident. The defendant has a fixed period in which they can reply and in their reply, they must state whether or not they are denying or accepting liability for your injuries. If they do accept liability, your solicitor will endeavour to settle the case out of court.

What you should do if you have been in an accident at TGI Fridays

Report the accident

The restaurant will have an accident report book. After the accident, make sure the incident is reported in the book in a way that you are happy with. Once satisfied, sign any documentation required. You will also need a copy of this reported incident.

Seek medical attention

If in the immediate aftermath you have experienced severe injuries, ensure you find emergency medical assistance. A medical professional can be contacted days and even weeks after the accident as symptoms can take a while to show.

Take photographs

You should take photographic evidence of the accident or injuries. For example, if there is exposed electrical wiring within the restaurant which caused an electrical shock, then you should take a photograph of this hazard as it will be used as evidence in your case.

Keep a record

You should record your own account of the accident in a journal. Any financial loss due to the accident should also be recorded including things such as loss of income and medical bills.

Furthermore, you should continue to record any feelings or thoughts that you have regarding the accident or your pain levels going forward.. This can help to clarify the extent of your pain and suffering, which can ensure that you get the right amount of compensation.

Speak to witnesses

If anyone witnessed your fall, whether that be another customer or TGI Friday's staff, you should ask them if they would be happy to come forward and provide witnesses' statements. Many people will be happy to help as they understand that speaking out, can help to prevent similar accidents from happening in the future.

CONTACT FIRST PERSONAL INJURY

Then all that is left to do is get in touch with us and let us help you start your claim.

Amount of compensation in claims against TGI Fridays

All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at two distinct factors – general damages and special damages.